Nancy Mackintosh is a Business Continuity Analyst, Officer, and Advisor with a strong focus on disaster recovery and crisis management in the banking sector. They have previously held roles such as Business Analyst II at Bank of the West and Contact Center Manager at Centris Federal Credit Union, where they developed operational risk controls and enhanced team performance. Currently, Nancy works as a Senior Business Continuity Advisor at Fiserv, leading initiatives to optimize Global Business Resilience efforts. ISO 22301 certified and a Certified Business Continuity Professional (CBCP) candidate, they are dedicated to continuous learning and process improvement while maintaining a high level of integrity and business acumen.
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