Vivek Tripathi is the Director of Information Technology at Fiserv, where they oversee a team to deliver essential projects while ensuring compliance with KPIs and SLAs. With previous roles as a Senior Application Analyst at First Data Corporation and Consultant at Capgemini, Vivek has demonstrated expertise in software project management, performance tuning, and team leadership. They hold a Bachelor of Technology in Mechanical Engineering from the Institute of Technology, BHU, completed in 2008. Vivek's work is characterized by a strong commitment to operational excellence and customer satisfaction within the BFSI sector.
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