Joseph Kalafut

Technical Support Services Team Lead at FIT Technologies

Joseph Kalafut has a diverse work experience that spans over several years. Joseph began their career at AIS, Inc. in 2017 as a Tier 1 Help Desk Intern, where they gained valuable experience in providing technical support. Joseph then worked at Ancho & Agave as a Food Server from 2019 to 2020. In 2020, Joseph joined Northwestern Medicine as a Technical Analyst, contributing their technical expertise to the organization. Currently, they are employed at FIT Technologies, starting as a Technical Support Services (TSS) Engineer in January 2021 and quickly advancing to the role of Technical Support Services Team Lead in July 2021. Joseph'swork history demonstrates their progression and experience in technical support and customer service roles.

Joseph Kalafut completed their education from 2011 to 2015 at Westmont High School, where they did not obtain a degree or specify a field of study. Joseph then attended Illinois State University from 2015 to 2020, where they earned a Bachelor of Applied Science (BASc) degree in Information Systems. Additionally, in January 2023, Joseph obtained certification as an AWS Certified Cloud Practitioner from Amazon Web Services (AWS).

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