Marina Oliveira is a seasoned professional with extensive experience in operations and business development, currently serving as COO and Partner at FitBank since July 2017, where responsibilities include managing a 24/7 customer service structure and overseeing operational efficiency across teams. Marina has previously held roles such as Head of Operations, specializing in the automation of financial processes and strategic business development across various financial sectors, and Business Development Specialist, focused on new business partnerships and financial product management. Prior experience includes marketing analysis for Mondelēz International and back office operations at Chubb Insurance. Marina holds a Bachelor of Business Administration and a postgraduate degree in Financial Market and Capital from Universidade Presbiteriana Mackenzie.