Joe Williams is a seasoned IT professional with extensive experience in problem management, technical support, and systems administration. Currently serving as CISG Problem Manager at Fitzrovia IT Limited since October 2019, Joe previously held roles such as Senior IT Engineer and Data Manager at James Allen's Girls' School, where responsibilities included managing school MIS and database systems, incident response, and network maintenance. Joe's background includes positions as an IT Systems Engineer and Network Engineer at James Allen's Girls' School, as well as roles in field support, information systems, and software testing. With a Postgraduate Certificate in Computing from The Open University obtained between 2017 and 2019, Joe possesses a robust understanding of IT infrastructure and user support.
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