Gerald Sarmiento

Gerald Sarmiento is a seasoned operations leader currently serving as the Director of Operations at Auxilium Outsourcing since December 2023, where a focus on efficiency, excellence, and growth in operations management is emphasized. Concurrently, Gerald Sarmiento is involved in special projects for tech support at Five Star Franchising. Previous experience at SYKES from September 2014 to October 2023 includes roles such as Learning and Quality Manager, where management of the Learning Team and development of training materials were key responsibilities. Other notable positions held at SYKES include Project Manager in Strategic Content Services, Process Improvement Manager, and Team Manager. Earlier career stages involved roles such as Technical Trainer and Subject Matter Expert, contributing to a comprehensive background in technical support and training. Gerald Sarmiento holds a degree in Computer Engineering from AMA University, completed in March 2012.