Allen Chan is an experienced technology professional with a strong background in observability engineering and development, currently serving as Senior Manager at Five9 since June 2012. Responsibilities include overseeing the monitoring of over 2000 hosts across various technology stacks. Prior roles at Five9 encompassed Manager of Tools Engineering and Architecture and Network Operations Center Supervisor, where contributions included building a new NOC and participating in candidate hiring. Previous experience includes positions as a VoIP Engineer at RingCentral, NOC Engineer at StubHub, Global Telecom Engineer at Yahoo!, and Senior Student Technician at SJSU's Computer Services Center. Allen Chan holds a Bachelor's degree in Computer Science from San José State University.
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