Andrew F. is a highly skilled Global Technology Services Manager and Platform Engineer with a strong background in implementing and troubleshooting technology solutions. With experience in companies like Five9, Genesys, and Interactive Intelligence, Andrew has a track record of developing custom solutions, managing deployments, and providing excellent customer support. Graduating from Ball State University with degrees in Information and Communication Sciences and Information Systems, Andrew has a solid foundation in technology and communication. Prior to their current role, Andrew worked as an Independent Contractor and Regional Service Manager in the technology and security industry, showcasing their expertise in various technical roles.
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Five9
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Five9 is the leading cloud call center software. Trusted by 2000+ clients to accelerate sales and power customer service.