Angela Marceau is an experienced platform engineer and consultant with a strong background in call center technologies and project implementation. At Five9 since December 2018, Angela has progressed through roles from Platform Engineer to Principal Platform Engineer, contributing to various deployment projects. Prior experience at Genesys included leading project implementations and managing customer relationships while deploying PureConnect software. Notable achievements include being recognized as Implementation Engineer of the Year in both 2014 and 2016, as well as being named Consultant of the Year in 2018. Angela's career began at CIT Group, where leadership included managing teams of support specialists and IT SQL developers, while also overseeing compliance with service level agreements and development timelines.
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