Brent M. is a seasoned professional with extensive experience in technical readiness, project management, and implementation delivery within the technology and telecommunications sectors. Currently serving as the Director of Services Technical Readiness at Five9 since April 2018, Brent M. focuses on product launch readiness and strategic project execution, while previously holding leadership roles in project management and team development. Prior experience includes positions at Genesys, Interactive Intelligence, Research In Motion, and various engineering roles, showcasing a robust background in enterprise-level server configuration, troubleshooting, and mentoring. Brent M. possesses strong business communication skills and a solid foundation in technical training and documentation, complemented by a commitment to continuous improvement and stakeholder engagement.
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