Carlo Mosqueda is a seasoned professional in the BPO industry with over 8 years of experience, currently serving as a Technical Account Manager at Five9 since May 2023. Prior to this role, Carlo held various positions at Alorica, including Operations Manager and Team Leader, focusing on inspiring change, employee motivation, and customer experience advocacy. Carlo's experience also includes serving as an Assistant Manager and Operations Supervisor at Teleperformance Philippines, where responsibilities included developing new hire transition processes and coaching team members. Carlo holds a Diploma of Education in Computer Science from STI College.
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