Chris Donovan, P. Eng. is an accomplished engineering professional with extensive experience in professional services and project management. Currently serving as the Director of Professional Services at Five9 since October 2020, Chris previously held multiple key roles at Genesys from September 2006 to October 2020, including Director of Professional Services, Senior Project Manager, Senior Escalation Manager, and Technical Support Analyst. Notably, Chris managed the US Central Region's business operations and led teams overseeing various projects. Chris holds a Bachelor of Engineering (B.Eng.) in Computer Engineering from the University of New Brunswick, earned between 1999 and 2004.
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