Dante Rodriguez has over 20 years of experience in technical support and operations management within the call center industry. Currently serving as Sr. Supervisor Tech Support at Five9 since August 2013, Dante implements, troubleshoots, and supports a variety of call center software solutions, providing escalated support to certified customers and partners. Prior experience includes a leadership role as Team Leader at TeleTech, where Dante showcased superior time management, organizational skills, and analytical abilities in interpreting call center metrics. Earlier career experience as Operations Head at PT&T involved inter-company coordination, customer relations, and resource optimization, focusing on employee growth and recognition. Education includes studies at AMA University and the University of Santo Tomas.
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