Five9
Dushyant Pota is an accomplished IT governance, risk, and compliance professional with extensive experience spanning over two decades. Currently serving as the Director of IT Governance, Risk, and Compliance at Five9, Dushyant has been instrumental in achieving the company's first ISO 27001 certification and leading efforts to implement new controls for PCI v4. Previous roles include Senior Manager positions at Twitter, Protiviti, and Sanmina, where Dushyant focused on managing complex IT audit and compliance programs. Dushyant also held manager roles at PayPal and eBay, contributing to enterprise risk management and conducting technology audits across various systems. Dushyant began the career as a staff IT auditor at TD Ameritrade and has an academic background with a Master of Science in Management Information Systems from the University of Nebraska at Omaha and a Bachelor of Engineering in Mechanical Engineering from Manipal Institute of Technology.
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Five9
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Five9 is the leading cloud call center software. Trusted by 2000+ clients to accelerate sales and power customer service.