Gemma Ayres is an experienced sales professional with a strong background in channel sales and customer success within the cloud contact center industry. Currently serving as the Director of Channel Sales for EMEA at Five9 since August 2016, Gemma has a proven track record in transforming contact centers into customer engagement centers of excellence. Prior to Five9, Gemma held various roles at Aspect Software from September 2011 to July 2016, including Senior Subscription Sales Account Manager, achieving significant sales milestones and receiving accolades such as 'Global Support Sales Representative of the Year' in 2013. Additional experience includes serving as Commercial Director and Business Development Executive at Visual Insight Solutions Ltd and holding multiple sales positions at Micro Focus from November 2001 to April 2010. Gemma's educational background includes studies at the City of Oxford College and St Augustine's of Canterbury Upper School.
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