Jeremy McCallum

Jeremy McCallum serves as Vice President of Professional Services at Five9 since January 2015, previously holding the position of Senior Director in the same department. Prior experience includes a tenure at Verizon Enterprise Solutions from April 2007 to December 2014, where responsibilities included leveraging Lean Six Sigma methodologies to enhance profitability and process efficiency, leading cross-functional teams for BPO vendor implementations, and overseeing service delivery for complex customer service solutions. Earlier roles at Verizon Business, MCI, and Delphi Automotive Systems included management positions across product and program management, customer service, and market analysis. Jeremy McCallum holds a Bachelor of Science in Business Administration with a focus on International Business from the University of Denver.