Julie Karibo is a seasoned professional with extensive experience in technical and systems analysis within the telecommunications and contact center sectors. Currently serving as a Technical Business Analyst and Platform Engineer at Five9 since July 2022, Julie has held similar roles at Navy Federal Credit Union and Intrado. Prior to these positions, Julie worked as a CTI Architect at Product Support Solutions, providing architectural consulting for contact center customers and leading a development team. Additional experience includes roles at CSAA Insurance Group, McKesson, and Motorola, focusing on Genesys solutions, IT consulting, and system maintenance. Julie holds a Bachelor of Science in Telecommunications from Roosevelt University and an Associate's degree in Applied Science from Wm Rainey Harper College.
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