Lea Bishop is an accomplished Senior Technical Writer at Five9 since February 2022, with extensive experience in technical communication and leadership roles. Prior to Five9, Lea served as Manager/Team Lead and Senior Technical Writer at Genesys from December 2016 to December 2021, where responsibilities included leading a global team in documenting cloud-based software and producing various technical content. Lea's career began at Interactive Intelligence, where the role of Documentation Team Lead was held until the company's acquisition by Genesys, and previously at Eli Lilly and Company, where documentation for pharmaceutical computer systems was prepared in compliance with FDA regulations. Lea holds a Bachelor of Arts in Communications from Purdue University.
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