Mary Anne Thornton

Mary Anne Thornton is an experienced professional with a strong background in customer engagement and sales within various industries. Currently serving as a Customer Engagement Manager at Five9, Mary Anne focuses on building relationships with clients using advanced cloud contact center solutions. Prior roles include Sales Executive at Fidelity National Title Company, where a personalized approach was implemented for real estate and lending clients, and Senior Manager Customer Success at ConvergeOne, ensuring effective communication between clients and the company. Additional experience encompasses positions such as Business Support Manager at BT, Project Manager & Executive Assistant at Hyland Investment Company, and roles in business development and training management. Mary Anne holds a Yellow Belt in Six Sigma and has demonstrated a commitment to fostering client relationships and driving business success throughout career progression.