Matt Cerilli has extensive experience in program management and customer service within the technology sector, currently serving as Principal Program Manager for Services at Five9 since June 2017. In this role, Matt leads and manages all aspects of Five9's Call Center Software, focusing on customer satisfaction and enabling clients to maximize the benefits of the product suite. Prior roles include various engineering and management positions at Empirix, Spectrum, and Arbinet. Matt holds a Bachelor of Science degree in Management and Marketing from George Mason University's Costello College of Business, earned in 2010.
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