Michele H. is a seasoned professional with extensive experience in program and project management across various organizations. Currently serving as a Senior Program Manager-Services at Five9 since March 2021, Michele previously held the position of Senior Project Manager at Genesys from May 2015 to March 2021. Additional project management experience includes a role at Kirkland & Ellis in mid-2019 and a long tenure at AT&T, where Michele worked from July 1995 to May 2015 in various capacities, including Information Technology Project Manager and Contact Center Application Manager. Michele holds a Bachelor of Arts in Audiology and Speech Sciences from Michigan State University and a high school diploma from Sterling Heights High School, focusing on college/university preparatory studies.
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