Mike Paszkowski serves as the Services Change Manager at Five9, where responsibilities involve collaborating with subject matter experts and leadership to enhance change management initiatives focused on operational efficiency, risk mitigation, and stability. Previously, Mike held roles such as Incident, Problem and Change Manager at Avanti Communications, and Incident and Problem Manager at Parexel, where expertise in ServiceNow implementation and problem management processes was developed. Mike's career highlights also include positions as Incident and Change Manager at Node4 Ltd, Team Manager for Sky Installation Engineers, and Systems Specialist at Boots UK Ltd, showcasing a strong background in incident management and operational excellence. Educational qualifications include a Bachelor of Technology in Computer Programming from South Notts College. Additionally, Mike operates as a Drone Operator for bridgforddronephotography.
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