Pradeep Iyer is a seasoned professional with extensive experience in management and technology, currently serving as Manager of Professional Services at Five9 since October 2020. Prior to this role, Pradeep worked as a Management Consultant at Point B, where support was provided for critical initiatives in customer engagement and operational excellence from May 2013 to October 2020. Previous experience includes serving as Program Manager at American Express, where Pradeep led a digital marketing technology team and significantly improved online card acquisition conversion rates. Additional roles at Cognizant Technology Solutions and Silverline Technologies involved technical leadership and project management for various enterprise application development projects. Pradeep holds an MBA in Finance from the W. P. Carey School of Business at Arizona State University.
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