Point B is a consulting company dedicated to helping organizations with critical initiatives in the areas of customer engagement, growth investments, workforce experience, operations excellence and execution capacity. 

Consulting

Point B

Point B's headquarters in Seattle, WA, United States

Brian Turner

Patrice Graves

Jay Harrison

Kirsten Markley

Viviane D.

Donnell Mata

Joanna Fry-Spetzler

Tina Opp

Stephen Babson

Kym Hubbard

Chris Marsh

This department provides expert consulting and management solutions to enhance organizational performance and strategy.

Consulting Services

The Customer and Account Management team at Point B is responsible for overseeing client relationships, ensuring customer satisfaction, and driving business growth. Their key roles include identifying client needs, providing tailored solutions, coordinating project execution, and maintaining ongoing communication with clients across various industries. Team members work collaboratively to enhance customer engagement and manage accounts effectively, thereby optimizing the overall client experience and fostering long-term partnerships.

Customer and Account Management

The Leadership Team at Point B is responsible for setting the strategic direction of the company and fostering collaboration across various industries. This team, comprising key executives including the Chief Marketing Officer and multiple Executive Vice Presidents, oversees critical initiatives that drive customer engagement, enhance workforce experiences, and optimize operational excellence, ensuring the company meets its growth objectives and delivers exceptional value to clients.

Leadership Team

The Operations and Program Management team at Point B ensures the seamless execution of company initiatives. This team is responsible for overseeing program delivery, managing resources, maintaining operational excellence, and supporting client engagements. They handle tasks ranging from learning and development, recruitment, and benefits management to project accounting and corporate services, optimizing workforce experience and customer satisfaction.

Operations and Program Management

This department focuses on providing strategic consulting services to support execution and implementation across various initiatives.

Strategic Execution Consulting

This department provides expert consulting services focused on data analysis and analytics strategies.

Point B

Org chart

Board & advisors

Teams

Consulting Services

Customer and Account Management

Leadership Team

Operations and Program Management

Strategic Execution Consulting

Data Analytics Consulting

Offices

Point B

Org chart

Board & advisors

Teams

Consulting Services

Customer and Account Management

Leadership Team

Operations and Program Management

Strategic Execution Consulting

Data Analytics Consulting

Offices

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