Rafael Salgado

Rafael Salgado is a seasoned technology professional with extensive experience in cloud engineering and site reliability. Currently serving as Lead Cloud Engineer at Five9 since October 2022, Rafael's previous roles include Senior SRE/DevOps Engineer at Talkdesk and various positions at Farfetch, Watchful Software/Critical Group, INTSIS, ATM informática S.A., Globalsoft CBSC, and Gabor Shoes AG. Rafael has developed expertise in systems consulting, technical project management, and infrastructure administration across multiple organizations. Educational qualifications include a Master's Degree in Computer Networks and Services from Universidade do Minho and various technical certifications, including VMware Certified Professional and Microsoft Certified Solutions Expert.