Ross Dundas

Ross Dundas is an accomplished Senior Platform Engineer at Five9, with extensive experience in technical support and engineering across various companies. Previously served as a Technical Specialist and Service Desk Engineer at Sabio, where responsibilities included delivering technical incident management and remote support for Sabio's core technologies. Prior experience includes working as a Senior Customer Service Engineer at Aspect Software, focusing on Unified Communications solutions, and as a Voice Engineer at KCOM, supporting PBX and VoIP systems. Earlier roles involved service delivery for the Defence Fixed Telecommunications Systems with Fujitsu Services and the Defence Communications Services Agency. Ross holds an HNC in Electrical and Electronics Engineering, following an Indentured Apprenticeship with the Ministry of Defence.