Simon Fernandes is a seasoned engineering professional with extensive experience in various technical roles. Currently serving as a Platform Engineer at Five9 since 2017, Fernandes has also held the position of Infrastructure Engineer at Citi since January 2013, providing global support. Previous roles include Engineer at Interactive Intelligence from November 2015 to December 2016 and Consulting Technical Specialist at Aspect Software, specializing in 3rd line support for Aspect products from January 1994 to September 2011. Early career experience includes serving as a Software Consultant at Cass Electronics, where responsibilities included managing software and support for control centers monitoring alarms. Simon Fernandes holds a BEng in Electrical and Electronic Engineering from the University of Greenwich and GCE A Levels in Maths, Physics, and Computing Science from East Ham College of Technology.
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