Timothy Caputo is an accomplished voice delivery executive with extensive experience in managing voice operations and engineering across various companies. Currently serving as the Director of Voice Delivery at Five9 since September 2021, Timothy previously held the position of Director of Voice and Telephony at Lifesize from 2018 to September 2021, overseeing administration and technical teams. Earlier roles include Director of Voice Engineering at Hotwire Communications Ltd, where leadership was provided for voice infrastructure, and Voice Engineering Lead at Aspect Software, focusing on the enhancement of cloud infrastructure and VoIP performance. Timothy's expertise also spans significant positions at Voxeo and Cordia IP, including Escalation Engineer and Senior VoIP Network Engineer, where innovative solutions and project leadership were demonstrated. Educational background includes studies in Computer Engineering at Southern Methodist University and CCNA certification from New Horizons.
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