Jessica Jiang is a seasoned technical professional with extensive experience in database replication and support. Currently serving as a Principal Support Engineer at Fivetran since November 2021, Jessica leads a team in resolving escalated tickets for heterogeneous replication across various platforms, including Oracle and AWS services. Prior to this role, Jessica worked as a Senior Support Engineer at HVR, focusing on similar technologies. A significant portion of Jessica's career was spent at Quest Software, where roles included Principal Quality Assurance Engineer and Technical Product Specialist, managing large-scale global support and implementations for renowned clients. Jessica's career began in the early 1990s at Health Care Consultants and Aon Hewitt, gaining expertise in data analysis and Oracle database administration. Jessica holds a BA in Economics from Beloit College and has also studied at Fudan University.
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