Ahmed Mohamed Abdelhamid

Ahmed Mohamed Abdelhamid is an Account Manager for Growth and Expansion at Fixed Solutions since September 2020, with a background that includes roles as a Senior Technical Support Engineer and Level 2 Technical Support. Prior experience includes serving as the Help Desk Technical Support Team Lead at IBM from January 2018 to May 2020, where responsibilities encompassed CRM delivery support and resolving client requests. Additionally, Ahmed held a position as a Customer Service Representative at Orange from January 2013 to March 2015, focusing on customer satisfaction and complaint resolution. Ahmed studied at Cairo University, obtaining degrees in History and English.