Erica Ojada

Erica Ojada, MS, is an accomplished professional with extensive experience in the banking industry, currently serving as the Enterprise Technology Core Senior System Administrator and Project Manager at Signature Bank since July 2010. In this role, Erica leads a team of four and acts as a subject matter expert for the Touch Point application, which is utilized by 80% of bank employees. Erica's previous positions include Senior Application Support Specialist, overseeing the Touch Point application throughout its product lifecycle, and Compliance AML/BSA, focusing on monitoring suspicious activity and fraud. Erica also has experience as an Enterprise Technology Core Lead System Administrator at Flagstar Bank and held various roles in operations and management at Flushing Bank, Capital One, and Commerce Bank. Erica holds a Master of Science in Information Systems and Information Technology from Pace University, along with a Bachelor of Business Administration from Dowling College.