Sara Ketelsen

Sara Ketelsen has over 18 years of experience in the banking and financial services industry, currently serving as the ACH Operations Team Lead at Flagstar Bank since August 2022. Prior to this role, Sara was the Transactional Services Product Manager at Dime Community Bank from January 2021 to August 2022 and held the position of Items Processing & Lockbox Services Manager at BNB Bank from February 2019 to January 2021. Sara's career began at Capital One, where valuable experience was gained as a Senior Operations Coordinator from September 2005 to February 2019.