Ali Eissa is a seasoned professional with extensive experience in technical leadership and customer service. Currently serving as a Technical Lead at FlairsTech since March 2021, responsibilities include managing critical service failures and ensuring thorough documentation of incident reviews. Prior experience includes working as a Senior Technical Advisor at Teleperformance, where Ali coordinated responses to inquiries, and as a Support Professional at Stream Global Services, providing world-class customer service in North America. Earlier in the career, Ali served as an International Account Advisor at Vodafone. Ali holds a B.Sc. in Commerce and Business Administration from October 6 University and a General Certificate of Secondary Education from Pyramids Language School.
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