Amanda Cristina has extensive experience in customer service and benefits management within various companies. Currently serving as Líder Especialistas Nível 2 - Benefícios at Flash since March 2022, Amanda has previously held roles including Especialista Nível 2 PL - Benefícios and Customer Experience Analyst. Prior experience includes working at Concentrix as an Analista de Ouvidoria, focusing on customer inquiries related to loans for C6BANK, and at Teleperformance, where Amanda managed complaints on the Reclame Aqui platform and interacted with customers regarding financial products. Early career roles at CSU CardSystem and New Space BPO provided foundational skills in documentation analysis and customer support. Amanda is currently pursuing a postgraduate degree in Gestão em Pessoas e Psicologia Organizacional at Universidade Anhanguera São Paulo and holds a degree in Gestão de Recursos Humanos from Uninove - Universidade Nove de Julho.
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