Caroline Candeias

Caroline Candeias is a dedicated professional in customer success and experience, currently serving as Customer Success Onboarding Pleno at Flash since December 2024. Previously, Caroline held multiple roles at Ramper from September 2021 to December 2024, including Customer Success Manager, where responsibilities encompassed client implementation, engagement management, and identifying operational challenges to enhance customer experience. Caroline's earlier experience includes positions in customer experience at Bankly and ClickBus, where client support through various channels was a primary focus. Additionally, Caroline worked as a commercial assistant at Porto Seguro, providing personalized service to banking clients. Caroline is pursuing a degree in Gestão Financeira at UNISAN, expected to be completed in December 2023.