Giovanna Locatelli de Liz

Giovanna Locatelli de Liz is a highly skilled Customer Success Analyst with extensive experience in data analysis and client engagement strategies. Currently serving as a Customer Success Analyst II at Omie since July 2020, Giovanna focuses on identifying client engagement issues and devising scalable action plans to enhance platform utilization. Previous roles include Customer Success positions at Conta Azul and administrative support at Milldesk, combining technical acumen with customer experience insights. Giovanna holds an MBA in Customer Centric Marketing from ESPM and a Bachelor's degree in Business Administration with an emphasis on International Business from Faculdade Cenecista de Joinville. Multilingual proficiency enables effective communication in Portuguese, English, and German, enhancing customer interactions in diverse settings.