Iris Sousa Santos

Iris Sousa Santos is an Operational Excellence Specialist at Flash, with a focus on training needs analysis, team performance assessment, and data analysis to drive strategic insights. With extensive experience in leadership roles across various companies, including supervisory positions in pre-sales and operational processes, Iris has developed teams in sales development and business development, emphasizing training, engagement, and performance metrics. Iris holds multiple degrees, including an MBA in Human Development in Project Management and additional certifications in coaching, mentoring, and advanced Excel, showcasing a commitment to continuous professional development.