Jaqueline Seabra is a Senior Customer Experience Analyst at Flash since 2025, specializing in customer enchantment and retention. With a diverse background in administrative roles, Jaqueline developed skills in conflict resolution and customer loyalty. Previously, they worked at Nextel Brasil from 2017 to 2021 and held various customer service positions in other organizations, utilizing platforms like Zendesk and Salesforce to enhance customer interactions. Jaqueline earned a degree in Human Resources Management from Estácio in 2023.
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