Larissa MacEdo

Larissa Macedo possesses a diverse background in customer experience and support, currently serving as an Analista de experiência do cliente pleno at Flash since April 2022, after advancing from a junior role. Prior experience includes working as an Auxiliar de Crédito e cobrança at Braspress Transportes Urgentes and as an Agente de atendimento ao cliente at both Concentrix and Teleperformance, where responsibilities involved assisting clients with inquiries related to the Mercado Livre/Mercado Pago platform. Larissa began a career in customer service with a position as a Recepcionista at Bioestetik and holds a degree in Marketing from Uninove - Universidade Nove de Julho, completed between 2020 and 2021.