Emil Lithgow is an experienced professional in sales operations and customer support, currently serving as the Manager of Support Verticals at FLASH since April 2021. Previously, Emil held the role of Sales Support Specialist, focusing on adapting services to meet client needs and providing exceptional customer service. Prior to FLASH, Emil worked at Concentrix as the Sales Operations Manager, where responsibilities included analyzing client service level agreements and maximizing revenue generation. At Acquire BPO, Emil excelled as Sales Operations Manager, overseeing operational strategizing, employee engagement, and client relationship management. Emil's career began as a Team Lead and Product Trainer at Teleperformance Dominican Republic, followed by roles as a Quality Assurance Analyst and Service Support Specialist at Stream Global Services. Emil holds a degree from Universidad Catolica Santo Domingo, earned between 2013 and 2016.
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