CM

Charlotte F. Milligan

Team Lead, Customer Care at Fleet Feet

Charlotte F. Milligan has a diverse work experience spanning over several years. Charlotte F. began their career at Bergen Brunswig Medical Corporation in 1996 as a Sales Support Administrator, where they contributed to the administrative functions of the sales department. In 2004, they joined McKesson Medical-Surgical as a Senior Data Integrity Associate, where they ensured data accuracy and integrity for the company.

More recently, Charlotte worked at Fleet Feet, starting in 2018. Charlotte F. initially served as a Customer Care Specialist, handling various customer inquiries and issues related to e-commerce running apparel. In this role, they also contributed to the development of customer service standards and built relationships across departments. Later on, Charlotte was promoted to Team Lead, Customer Care, where they motivated and coached the Customer Care Team, delegating tasks based on their individual strengths and skills.

Overall, Charlotte F. Milligan has a strong background in customer service and administration, with experience in sales support and data integrity as well.

Charlotte F. Milligan completed their education at Florida State College at Jacksonville in 2004, where they studied Health and Technology Core Studies. In addition to their degree, they obtained certifications in Basic Life Support from the American Heart Association in 2017 and First Aid CPR AED from Zee Medical in October 2014.

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