Dwight Stickrod

Dwight Stickrod has extensive work experience, starting with their role as a Sales Representative at C&H Building Specialties Inc. from 1984 to 1988. Dwight then progressed to become the Sales Director at the same company from 1988 to 2001. During this time, they developed sales and marketing strategies and collaborated with architects and general contractors to secure projects.

In 2001, Dwight joined AT&T as a Call Center Representative and quickly moved up the ranks to become a Call Center Manager. In this role, they oversaw and trained a team of 10 representatives, while also learning the workings of the call center firsthand. Dwight then transitioned into a Sales Manager and Sales Trainer position, where they trained field salespeople, identified training needs, and provided feedback and retraining. From 2004 to 2009, they served as a Senior National Trainer, conducting training for vendors' call centers and providing onsite training primarily in the Midwest, WA, NV, TN, and Canada. During this time, they also trained a large group of individuals in Missouri to provide online customer service and sales.

From 2009 to 2016, Dwight continued their career at AT&T as a Sales Manager and Professional Sales Trainer, working on pilot projects with third-party vendors for sales of entertainment services. In addition to training on sales processes, product knowledge, and customer service, they also traveled and observed field salespeople and provided feedback and retraining. During a training hiatus in 2007, they were selected to train the Midwest team on a new leads system, which streamlined the leads process.

Most recently, Dwight worked at Fleet Feet Sports - Chicago as a Field Marketing Specialist from July 2016 to April 2018, and then as a Field Marketing Coordinator from April 2018 to the present time.

Dwight Stickrod has attended Dale Carnegie, where they studied "Sales Advantage." Dwight has also studied Telecommunications Technology/Technician at DeVry University and General Business at Northern Illinois University.