Raffi Ferozi

Raffi Ferozi has a diverse work experience spanning over several years. Raffi began their career in 2007 as a Skilled Linguist at the U.S. Department of Homeland Security, where they worked until 2014. Following this, they joined BMS | Data911 as a Hardware Department Technician, a position they held until 2018. From 2018 to 2022, Raffi worked at Verizon Connect, taking on roles as an Enterprise Implementation Specialist and later as a Technical Support Engineer II. Currently, Raffi is employed at Fleetio as a Customer Success Manager, where they have been since 2022.

Raffi Ferozi pursued a Bachelor of Science in Project Management from Colorado State University Global from 2018 to 2022. In addition to their degree, Raffi obtained several certifications, including Customer Experience: Journey Mapping from LinkedIn in March 2022, Verizon Cybersecurity Accreditation Program - VCAP from Verizon in January 2022, Learning Salesforce for Admins from LinkedIn in November 2021, Verizon Project Management from Verizon Connect in October 2020, Verizon Lean Thinking Program from Verizon Connect in August 2020, Leadership Training from Verizon Connect in August 2019, and Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in May 2022.