Claudia Lane

Claudia Lane is an experienced professional in customer operations and transformation, currently serving as the Head of Customer New Business Operations at FleetPartners since May 2025. Prior to this role, Claudia spent over thirteen years at ING Australia, where various positions included Senior Manager in Transformation & Change, Senior Manager for Customer Experience, and Head of Sales & Service. Experience also encompasses significant roles at Telstra, including Senior Channel & Marketing Communications Manager, and earlier positions at Kessler Financial Services and Experian QAS in marketing and relationship management.