Fletchers Group
Chris Gilbert has a diverse work experience spanning multiple companies. Chris'smost recent role was as the Head of Legal Strategy & Operations at Fletchers Group, where they led a team of Business Analysts in delivering business change and designing the roadmap for change for the company. Prior to this, Chris served as the Business Analyst Manager, leading a team in delivering effective changes aligned with business requirements. Before joining Fletchers Group, Chris worked at Royal Bank of Scotland, where they held various positions such as Process Improvement Manager, Customer Experience - Design & Delivery Lead Agent, Service Improvement Manager, Corporate Complaints Manager, and Telephonist. In these roles, they focused on driving process improvement, enhancing the customer experience, and managing customer complaints.
Chris Gilbert completed their Bachelor of Science (BSc) in Business, Management, Marketing, and Related Support Services from Aberystwyth University from 1999 to 2002. Prior to that, they attended Shrewsbury School from 1994 to 1999, but no specific degree or field of study information is provided for this period. In terms of additional certifications, Chris obtained a Lean Six Sigma Black Belt and Green Belt Certification from The Knowledge Academy in 2021. Chris also earned a PRINCE2 Agile Practitioner certification from PeopleCert in 2018.
Fletchers Group
If you’ve suffered through medical negligence or a serious, life-changing injury, chances are you’ll be going through one of the most traumatic experiences of your life. That’s why it’s crucial to have an empathetic and knowledgeable law firm representing you. Here at Fletchers, we have one of the largest medical negligence and personal injury practices in the UK. We specialise in serious injury, medical negligence and motorbike accidents; and more recently, have expanded our legal expertise into data breach and diesel emission claims. We believe it is important to break down the barriers to justice, which is why we use clear and concise language to keep you well-informed through the entire process. With over 30 years’ legal experience under our belts, we know how to negotiate through the legal journey on your behalf, and will do our utmost to secure the compensation you deserve. We’re currently ranked in the UK’s Top 100 law firms and acknowledged as a Band 1 law firm – the highest accolade – for both Clinical Negligence and Personal Injury law by Chambers and Partners. We’re also ranked in Tier 2 and Tier 3 for personal injury and medical negligence, respectively, with The Legal 500; and have various solicitors recognised as Leading Individuals. For more information and to start your claim, head over to: www.fletcherssolicitors.co.uk