Erika Martins

Erika Martins has over a decade of experience in Human Resources and customer service roles. Currently serving as a Pleno Human Resources Analyst at Fleury Medicina e Saúde since September 2010, Erika has handled telephone inquiries, managed employee benefits, facilitated termination processes, and represented the company in legal hearings. Prior experience includes working at Clinica Oftalmologica Alfredo Tranjan from January 2008 to May 2010 as a Consultation Scheduler, where Erika was responsible for scheduling appointments, client acquisition, and maintaining operational reports. Earlier, from July 2004 to March 2006, Erika worked as a Hospital Receptionist at Liberdade Serviços S/A, supporting families in critical care and managing access control and documentation. Erika holds a degree in Psychology from Anhanguera Educacional, completed between 2017 and 2022.