Kathryn Keele

Kathryn Keele has over 8 years of professional experience in customer service and project management. In 2019, they joined Flex Fleet Rental as an Executive Project Manager. Kathryn then became the National Customer Experience Manager where they managed a team of 5 Customer Excellence Managers and helped Sales Reps with escalated situations. Kathryn also worked as an Inside Sales Manager, where they worked directly with customers and their fleet needs, and managed the customer service team. Prior to this, they worked for 1-800 CONTACTS from 2012 to 2019. During this time, they were the Customer Retention Manager, where they managed the outbound team for customer retention and reported up to an M2 and director. Kathryn also worked as a Customer Care Agent providing call center agent support, and as an Online Customer Service.

Kathryn Keele attended BYU-Pathway Worldwide from 2020 to 2024, where they earned a Bachelor of Business Administration - BBA.