Jessica Santillo

Jessica Santillo has a diverse work experience spanning various industries. Jessica is currently working as a Client Relationship Manager at Flex Technology Group since July 2022. Prior to this, they worked as a Dental Front Desk Administrator at The Smile Center of Rochester from November 2021 to July 2022, where they successfully managed patient scheduling, receivables, and insurance benefits.

Before that, Jessica worked at Xerox as a Customer Relations Specialist from July 2016 to March 2020, where they provided technical support and resolved issues related to systems, printers, and peripherals. Jessica also generated reports and handled billing for supplies and services.

In addition, they worked as a Client Asset Coordinator at Excel Office Services from November 2017 to July 2018.

Jessica also has experience as a Client Relationship Specialist at Xerox/Genuent from November 2013 to April 2016. In this role, they supported multiple companies, managed contract set up procedures, and maintained working relationships with various teams.

Furthermore, Jessica worked as a Child Habilitation Specialist at Mary Cariola Children's Center from July 2009 to November 2013. Jessica developed strategies to promote client wellness and independence, trained new employees, and advocated for residents in various tasks.

Lastly, they worked at Wegmans Food Markets from December 2004 to September 2009, where they served as a Customer Service Representative and Cashier. Jessica also had experience in the bakery department and coordinated merchandise flow. Overall, Jessica has demonstrated adaptability, strong organizational skills, and a customer-oriented approach throughout their career.

Jessica Santillo attended SUNY Brockport from 2008 to 2014, where they obtained a Bachelor's degree in Business/Corporate Communications.