Lauren Shields is a seasoned professional with extensive experience in customer service and management roles at Flex since March 2017, where responsibilities have included Customer Service Manager, Service Delivery Manager, Service Delivery Team Lead, Program Manager, and Customer Service Technical Support. Prior to that, Lauren served as a Paralegal at Bell Lamb & Joynson Solicitors from August 2016 to March 2017. Lauren holds a Bachelor of Laws (LLB) degree from Nottingham Trent University, earned between 2010 and 2013.
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