Olga Bíró

Olga Beilekchi is a seasoned customer support leader with extensive experience in managing teams across various companies since 2007. Currently serving as the Head of Customer Support at Fintech (NDA) since August 2019, Olga has successfully reduced customer queries and response times, significantly improving customer satisfaction. Previous roles include Head of Customer Support at Woodenshark, where support was provided in multiple channels, and Deputy Head of Support at Платформа LP, overseeing the transition to a customer relations department. Olga's early career included roles at FL.ru and RusInvest, focusing on training, process optimization, and customer engagement. Olga holds a Bachelor's degree in Economics from Taras Shevchenko State University of Tiraspol.